Refund & Cancellation Policy
At IDEIO SOFT PRIVATE LIMITED, customer satisfaction is our priority.
1. Service CancellationCustomers may request cancellation of a service by contacting us at info@ideiosoft.com.Cancellation approval depends on the status of the project/work.
2. Refund EligibilityRefunds are applicable only in the following cases:
1. Service CancellationCustomers may request cancellation of a service by contacting us at info@ideiosoft.com.Cancellation approval depends on the status of the project/work.
2. Refund EligibilityRefunds are applicable only in the following cases:
- Duplicate payment
- Payment made by mistake
- Service not delivered as promised
Refunds are not applicable for:
- Partially completed services
- Services already delivered
- Custom/consultation-based work
3. Refund Processing Timeline Once approved, refunds will be initiated within 5–7 working days.The amount will be credited to the customer’s original payment method/bank account.
4. ContactFor refund or cancellation requests, email us at info@ideiosoft.com.
4. ContactFor refund or cancellation requests, email us at info@ideiosoft.com.